Privacy Policy

1. Information We Collect

When you contact Master Pro Railing or request a free estimate, we may collect basic contact and project information so we can respond to your request.

Information You May Send Us

• Your name
• Your phone number
• Your email address
• Your city, town, or project location
• Details about your railing project
• Photos or messages you choose to send us

Website Information

When you visit our website, some basic technical information may be collected automatically. This can include your browser type, device type, pages visited, general location, and how you found our website.

2. How We Use Your Information

We use your information to communicate with you, understand your project, and provide better railing services.

• To respond to your calls, emails, and contact forms
• To schedule a free railing estimate
• To discuss your railing installation, repair, or custom fabrication project
• To send project-related updates when needed
• To improve our website and customer experience
• To measure website traffic and advertising performance
• To protect our website from spam, fraud, and security issues

We do not sell your personal information.

3. Contact Forms, Calls, and Estimate Requests

If you fill out a contact form, call us, email us, or message us through an ad, we use that information to reply to you and help with your railing project.

We may contact you by phone, text message, or email depending on the information you provided and the type of request you submitted.

4. Cookies and Tracking Tools

Our website may use cookies, analytics tools, call tracking, and advertising pixels to understand how visitors find and use our website.

These tools may help us understand whether a visitor came from Google, Google Ads, Meta/Facebook Ads, Instagram, organic search, or another website.

This information helps us improve our website, improve our advertising, and understand which services customers are looking for.

You can disable cookies through your browser settings. However, some website features may not work correctly if cookies are turned off.

5. Third-Party Services

We may use trusted third-party services to run our website, protect it, improve performance, manage ads, track calls, display maps, or measure visitor activity.

These services may include tools from Google, Meta/Facebook, Instagram, WordPress plugins, website hosting providers, security tools, analytics tools, and advertising platforms.

These third-party platforms have their own privacy policies. Master Pro Railing is not responsible for the privacy practices of websites or platforms that we do not control.

6. How We Protect Your Information

We take reasonable steps to protect the information you send us. This may include secure website hosting, website security tools, spam protection, plugin updates, access controls, and monitoring for suspicious activity.

However, no website or internet transmission is 100% secure. For that reason, please do not send sensitive personal, financial, or private information through a basic website form.

7. How Long We Keep Information

We keep customer and lead information only as long as needed for business communication, project estimates, service records, legal reasons, or basic business organization.

If you want us to update or delete your contact information, you can contact us directly using the details at the bottom of this page.

8. When Information May Be Shared

Master Pro Railing does not sell your personal information. We may only share limited information when needed to operate our business or complete your request.

For example, information may be shared with website providers, advertising platforms, analytics services, email providers, call tracking services, or trusted service partners when necessary.

We may also share information if required by law, to protect our business, or to prevent fraud, spam, or security abuse.

9. Your Privacy Choices

You may contact us if you want to update, correct, or request deletion of your personal information.

• You can ask us to correct your contact details.
• You can ask us to delete your contact information when possible.
• You can disable cookies through your browser.
• You can adjust ad settings through Google, Facebook, or Instagram.
• You can stop communication by telling us directly.

10. Children’s Privacy

Our website is intended for homeowners, property owners, contractors, and adults looking for railing services. We do not knowingly collect personal information from children under 13 years old.

11. Links to Other Websites

Our website may include links to Google Maps, social media profiles, review platforms, partner websites, or other online resources.

Once you leave our website, we are not responsible for the privacy practices, content, or security of those external websites.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time if our website, services, tools, advertising platforms, or legal requirements change.

Any updates will be posted on this page with a new “Last Updated” date.